:root{
  --charcoal:#17212b;--charcoal-2:#23313e;--ink:#17212b;--muted:#667281;--bg:#f3f6f9;--surface:#fff;--line:#dde4eb;
  --orange:#f27a16;--orange-dark:#dc5f05;--orange-soft:#fff1e7;--teal:#087d83;--teal-dark:#06656a;--teal-soft:#e8f6f6;
  --blue:#2478c5;--blue-soft:#eaf3fb;--green:#2d9b54;--green-soft:#eaf7ee;--red:#c43d3d;--red-soft:#fff0f0;
  --shadow:0 10px 30px rgba(23,33,43,.07);--shadow-sm:0 4px 14px rgba(23,33,43,.06);--radius:18px;--header-h:64px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;-webkit-font-smoothing:antialiased}
a{color:inherit}button,input,textarea,select{font:inherit}
.app-header{position:sticky;top:0;z-index:100;height:var(--header-h);background:var(--charcoal);color:#fff;box-shadow:0 1px 0 rgba(255,255,255,.07)}
.header-inner{max-width:1320px;height:100%;margin:auto;padding:0 24px;display:flex;align-items:center;justify-content:space-between;gap:24px}
.brand{display:flex;align-items:center;text-decoration:none;white-space:nowrap}
.brand-logo{display:block;width:auto;height:25px}
.desktop-nav{display:flex;align-items:center;gap:7px}.desktop-nav a{padding:9px 12px;border-radius:9px;color:#d8e0e6;text-decoration:none;font-size:13px;font-weight:700}.desktop-nav a:hover{background:#ffffff12;color:#fff}
.mobile-menu{display:none;position:relative}.mobile-menu summary{list-style:none;cursor:pointer;font-size:23px;width:42px;height:42px;display:grid;place-items:center;border-radius:10px;background:#ffffff0e}.mobile-menu summary::-webkit-details-marker{display:none}.mobile-menu-panel{position:absolute;right:0;top:48px;width:210px;padding:8px;background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}.mobile-menu-panel a{display:block;padding:12px;text-decoration:none;border-radius:8px;font-weight:700}.mobile-menu-panel a:hover{background:var(--bg)}
.app-main{max-width:980px;margin:0 auto;padding:26px 20px 70px}body.page-admin .app-main,body.page-machine .app-main,body.page-ticket .app-main{max-width:1240px}
.flash-stack{margin-bottom:14px}.flash-info,.flash-success,.ok,.error{padding:13px 15px;border-radius:12px;margin:0 0 14px}.flash-info,.ok{background:var(--green-soft);color:#176b37;border:1px solid #cdebd7}.flash-success{background:var(--teal-soft);color:#075d61;border:1px solid #c5e9e9}.error{background:var(--red-soft);color:#951f1f;border:1px solid #f0cccc}
.card,.notice,.success-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm)}.card{padding:22px;margin:18px 0}.compact-card{padding:17px 22px}
h1,h2,h3,p{margin-top:0}h1{font-size:36px;line-height:1.08;letter-spacing:-1.1px;margin-bottom:8px}h2{font-size:22px;line-height:1.2;letter-spacing:-.35px;margin-bottom:8px}h3{margin-bottom:5px}.muted{color:var(--muted);font-size:14px}.lead{font-size:16px}.optional{font-weight:500;color:var(--muted)}
.section-kicker,.version-chip{display:inline-flex;align-items:center;font-size:11px;font-weight:850;letter-spacing:.08em;text-transform:uppercase}.section-kicker{margin-bottom:6px}.machine-color{color:var(--teal)}.ticket-color{color:var(--orange)}.version-chip{color:var(--blue);background:var(--blue-soft);padding:6px 9px;border-radius:999px;margin-bottom:7px}
.btn{border:0;border-radius:10px;padding:11px 15px;font-weight:800;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:7px;cursor:pointer;transition:.16s ease;min-height:42px}.btn:hover{transform:translateY(-1px)}.btn:disabled{opacity:.55;cursor:wait;transform:none}.btn-dark{background:var(--charcoal);color:#fff}.btn-light,.btn.secondary{background:#eef2f5;color:var(--ink)}.btn-machine{background:var(--teal);color:#fff}.btn-ticket,.btn:not(.btn-light):not(.btn-dark):not(.btn-machine):not(.secondary){background:var(--orange);color:#fff}.btn.wide,.wide{width:100%}.btn.big{padding:15px 18px;font-size:16px}.actions{display:flex;gap:9px}.wrap-actions{flex-wrap:wrap}
label{display:block;font-size:13px;font-weight:800;margin:14px 0 7px;color:#34404d}input,textarea,select{width:100%;border:1px solid #cbd5df;background:#fff;color:var(--ink);border-radius:10px;padding:12px 13px;font-size:16px;outline:none;transition:.15s}input:focus,textarea:focus,select:focus{border-color:#6ea6d2;box-shadow:0 0 0 3px rgba(36,120,197,.10)}textarea{resize:vertical;line-height:1.5}.file-hint{font-size:12px;color:var(--muted);margin-top:7px;line-height:1.4}.inline-error{color:#9c2424;font-size:13px;margin-top:8px}.inline-warning{color:#8a5a00;font-size:13px;margin-top:8px}.inline-actions{display:flex;gap:8px;margin-top:9px}.form-grid.two{display:grid;grid-template-columns:1fr 1fr;gap:14px}

/* Context navigation */
.context-sticky{position:sticky;top:var(--header-h);z-index:60;margin:-26px -20px 22px;color:#fff;box-shadow:0 4px 16px rgba(23,33,43,.12)}.context-inner{max-width:1240px;margin:auto;padding:11px 20px;display:flex;align-items:center;gap:12px;min-height:48px}.context-kind{font-size:13px;font-weight:850;letter-spacing:.04em;display:flex;align-items:center;gap:7px}.context-icon{font-size:18px}.context-inner strong{font-size:15px;border-left:1px solid #ffffff42;padding-left:12px}.context-client{font-size:13px;opacity:.9}.context-status{margin-left:auto;font-size:11px;font-weight:850;background:#ffffff24;border:1px solid #ffffff3a;border-radius:999px;padding:5px 9px;white-space:nowrap}.machine-context{background:linear-gradient(100deg,var(--teal-dark),#0d9195)}.ticket-context{background:linear-gradient(100deg,var(--orange-dark),var(--orange))}

/* Dashboard */
.page-intro{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:18px}.admin-intro{padding-top:4px}.stats-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:18px 0}.stat-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px 20px;box-shadow:var(--shadow-sm)}.stat-card span{display:block;color:var(--muted);font-size:12px;font-weight:700}.stat-card b{display:block;font-size:30px;line-height:1;margin:7px 0}.stat-card small{color:#89939d;font-size:11px}.section-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.compact-head{align-items:center}.count-badge{display:grid;place-items:center;min-width:30px;height:30px;border-radius:999px;background:#eef2f5;color:#53606e;font-weight:800}
.admin-machine-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:14px}.admin-machine-card{border:1px solid var(--line);border-radius:15px;padding:16px;background:#fff}.admin-machine-top{display:flex;gap:12px;align-items:center}.machine-main{min-width:0;flex:1}.machine-title-line{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.machine-title-line h3{font-size:19px;margin:0}.mini-pill{font-style:normal;font-size:10px;font-weight:850;background:#edf1f4;color:#67727d;border-radius:999px;padding:4px 7px}.mini-pill.teal{background:var(--teal-soft);color:var(--teal-dark)}.admin-machine-meta{display:grid;grid-template-columns:1fr 1.5fr .6fr;gap:8px;margin:15px 0}.admin-machine-meta span{background:var(--bg);padding:9px;border-radius:10px;min-width:0}.admin-machine-meta small{display:block;color:var(--muted);font-size:10px}.admin-machine-meta b{font-size:12px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.card-actions{display:flex;gap:8px}.warning-line{font-size:12px;color:#8a5a00;background:#fff8e2;padding:8px;border-radius:8px;margin-bottom:10px}
.ticket-table{margin-top:12px;border:1px solid var(--line);border-radius:13px;overflow:hidden}.ticket-table-head,.ticket-table-row{display:grid;grid-template-columns:145px 160px minmax(220px,1fr) 150px 180px;gap:12px;align-items:center;padding:10px 12px}.ticket-table-head{background:#f7f9fb;color:#687380;font-size:10px;font-weight:850;text-transform:uppercase;letter-spacing:.04em}.ticket-table-row{border-top:1px solid #edf1f4;text-decoration:none;font-size:13px}.ticket-table-row:hover{background:#fbfcfd}.ticket-table-row>span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.mobile-ticket-list{display:none}

/* shared images */
.machine-avatar{border-radius:13px;background:linear-gradient(145deg,#f8fafc,#e9eef3);border:1px solid #e1e7ed;display:grid;place-items:center;overflow:hidden;flex:0 0 auto}.machine-avatar img{width:100%;height:100%;object-fit:contain;background:#fff}.machine-avatar.small{width:54px;height:54px}.machine-avatar.medium{width:76px;height:76px}.machine-avatar.large{width:100%;height:100%;min-height:230px}.machine-glyph{font-size:28px;color:var(--teal)}.machine-placeholder{display:flex;flex-direction:column;align-items:center;gap:8px;color:#6e7b86}.machine-placeholder span{font-size:58px;color:var(--teal)}.machine-placeholder small{font-weight:700}

/* Machine */
.machine-hero{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:8px}.machine-heading h1{font-size:46px;margin:3px 0 6px}.machine-subtitle{display:flex;flex-wrap:wrap;align-items:center;gap:7px 14px;color:var(--muted);font-size:14px}.machine-subtitle b{color:var(--teal);font-size:16px}.recipe-banner{display:inline-flex;align-items:center;gap:10px;background:var(--teal-soft);border:1px solid #c9e9e8;color:var(--teal-dark);padding:8px 11px;border-radius:10px;margin-top:13px}.recipe-banner small{font-size:11px}.recipe-banner b{font-size:14px}.hero-action{min-width:190px}
.machine-profile-card{display:grid;grid-template-columns:300px 1fr;gap:20px}.machine-photo-wrap{min-width:0}.machine-facts{display:grid;grid-template-columns:1fr 1fr;gap:10px;align-content:start}.fact-card{display:flex;align-items:flex-start;gap:10px;padding:15px;border:1px solid #e5eaf0;border-radius:13px;background:#fbfcfd}.fact-icon{width:30px;height:30px;border-radius:9px;background:var(--teal-soft);color:var(--teal);display:grid;place-items:center;font-weight:900}.fact-card small{display:block;color:var(--muted);font-size:11px;margin-bottom:3px}.fact-card b{font-size:14px}.edit-panel{grid-column:1/-1;border-top:1px solid #edf1f4;padding-top:13px}.edit-panel summary{cursor:pointer;list-style:none;font-weight:800;color:var(--teal);padding:7px 2px}.edit-panel summary::-webkit-details-marker{display:none}.edit-machine-form{padding:7px 0 2px}.create-ticket-panel{scroll-margin-top:130px;padding:0;overflow:hidden;border-color:#efdfd2}.create-ticket-panel>summary{cursor:pointer;list-style:none;padding:17px 20px;display:flex;align-items:center;justify-content:space-between;gap:14px;background:linear-gradient(90deg,#fff,#fff9f5)}.create-ticket-panel>summary::-webkit-details-marker{display:none}.create-ticket-panel>summary span:first-child{display:flex;flex-direction:column}.create-ticket-panel>summary strong{font-size:19px}.summary-chevron{font-size:22px;color:var(--orange)}.create-ticket-panel[open] .summary-chevron{transform:rotate(180deg)}.create-ticket-body{padding:2px 20px 20px;border-top:1px solid #f2e8e0}.recent-ticket-list{display:flex;flex-direction:column;border-top:1px solid #edf1f4;margin-top:10px}.recent-ticket{display:grid;grid-template-columns:8px 1fr 18px;gap:12px;align-items:center;padding:13px 2px;text-decoration:none;border-bottom:1px solid #edf1f4}.recent-ticket:last-child{border-bottom:0}.recent-ticket:hover .recent-ticket-main strong{color:var(--teal)}.ticket-state-dot{width:7px;height:42px;border-radius:8px;background:var(--orange)}.ticket-state-dot.wait{background:#d9a51f}.ticket-state-dot.done{background:var(--green)}.recent-ticket-main{min-width:0}.recent-ticket-top{display:flex;justify-content:space-between;align-items:center;gap:12px}.recent-ticket-main strong{display:block;font-size:14px;margin:4px 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.recent-ticket-main small{display:block;color:var(--muted);font-size:11px}.chevron{font-size:26px;color:#9aa4ad}.empty-state,.empty-conversation{padding:20px;text-align:center;color:var(--muted);border:1px dashed #ccd6df;border-radius:12px;margin-top:10px}

/* Status */
.status-pill{font-style:normal;display:inline-flex;align-items:center;justify-content:center;background:var(--orange-soft);color:var(--orange-dark);border:1px solid #ffd5ba;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:850;white-space:nowrap}.status-pill.large{font-size:11px;padding:6px 10px}
.status-progress{margin-top:14px}.progress-top{display:flex;justify-content:space-between;gap:15px;color:var(--muted);font-size:12px;margin-bottom:13px}.progress-top b{color:var(--ink)}.progress-scroll{overflow-x:auto;overscroll-behavior-x:contain;padding:2px 1px 5px;scrollbar-width:thin}.progress-steps{display:flex;align-items:flex-start;min-width:100%}.progress-step{flex:1 1 0;min-width:76px;display:flex;flex-direction:column;align-items:center;text-align:center;color:#87919b;font-size:9px;font-weight:850}.progress-step i{font-style:normal;width:25px;height:25px;border-radius:50%;display:grid;place-items:center;background:#e5e9ed;color:#6c7781;border:3px solid #fff;box-shadow:0 0 0 1px #cdd4da}.progress-step.active{color:var(--orange)}.progress-step.active i{background:var(--orange);color:#fff;box-shadow:0 0 0 1px var(--orange)}.progress-step.done i{background:#606b74;color:#fff;box-shadow:0 0 0 1px #606b74}.progress-step.extra{min-width:100px;color:#6667a8}.progress-step.extra i{border-radius:8px;background:#efeffc;color:#6667a8;box-shadow:0 0 0 1px #cdcdf0}.progress-step.extra.active{color:#5755c8}.progress-step.extra.active i{background:#6562d9;color:#fff;box-shadow:0 0 0 1px #6562d9}.progress-step.extra.done i{background:#8b89b8;color:#fff;box-shadow:0 0 0 1px #8b89b8}.progress-line{height:2px;background:#d7dde2;flex:.45 1 32px;min-width:14px;margin:12px -13px 0}.progress-line.done{background:var(--orange)}.progress-step span{margin-top:5px;line-height:1.2}.progress-cancelled{display:flex;align-items:center;justify-content:center;gap:12px;padding:14px;border:1px solid #efc9c9;background:var(--red-soft);color:#992828;border-radius:13px}.progress-cancelled .cancel-icon{width:34px;height:34px;border-radius:50%;background:var(--red);color:#fff;display:grid;place-items:center;font-size:24px;font-weight:900}.progress-cancelled b,.progress-cancelled small{display:block}.progress-cancelled small{margin-top:2px;color:#a45151}.unanchored-statuses{display:flex;gap:7px;flex-wrap:wrap;margin-top:9px}.temporary-status{font-size:10px;font-weight:850;padding:5px 8px;border-radius:999px;background:#efeffc;color:#6562a8}.temporary-status.active{background:#6562d9;color:#fff}.progress-note{margin-top:8px;font-size:10px;line-height:1.35;color:#7b6571}

/* Ticket */
.ticket-hero{margin:0 0 6px}.ticket-heading{max-width:900px}.back-link.clean{display:inline-block;text-decoration:none;color:var(--muted);font-size:13px;font-weight:700;margin-bottom:12px}.ticket-id-row{display:flex;align-items:center;gap:14px;flex-wrap:wrap}.ticket-id-row h1{font-size:38px;margin:0}.ticket-title-row{display:flex;align-items:flex-start;gap:10px;margin-top:10px}.ticket-title-row h2{font-size:25px;margin:0;max-width:850px}.icon-button{border:1px solid var(--line);background:#fff;color:#5e6974;border-radius:9px;min-width:38px;height:38px;cursor:pointer;font-weight:800}.icon-button:hover{background:#f5f7f9}.title-source{color:var(--muted);font-size:12px;margin-top:6px}.title-editor{max-width:720px;margin-top:10px;padding:12px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow-sm)}
.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:18px;align-items:start}.conversation-card{margin-top:0;min-width:0}.ticket-sidebar{position:sticky;top:132px}.machine-context-card{margin-top:0}.machine-context-link{display:flex;align-items:center;gap:12px;text-decoration:none;padding:12px 0 14px;border-bottom:1px solid #edf1f4}.machine-context-link h3{font-size:20px;margin:0 0 3px}.machine-context-link p{margin:0 0 4px;color:var(--muted);font-size:13px}.machine-context-link small{color:var(--teal);font-weight:800}.detail-list{margin:10px 0 0}.detail-list>div{display:flex;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid #edf1f4}.detail-list>div:last-child{border-bottom:0}.detail-list dt{font-size:11px;color:var(--muted)}.detail-list dd{font-size:12px;font-weight:750;text-align:right;margin:0;max-width:58%;overflow-wrap:anywhere}
.conversation-title{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.sync-state{font-size:11px;background:var(--green-soft);color:#176b37;padding:6px 9px;border-radius:999px;white-space:nowrap}.sync-state.sync-error{background:var(--red-soft);color:#9b2727}.messages{margin-top:2px}.message-block{display:flex;align-items:flex-start;gap:10px;margin:15px 0}.message-avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;font-weight:850;font-size:12px;flex:0 0 auto}.client-avatar{background:#dcecf1;color:#185766}.service-avatar{background:var(--orange);color:#fff}.message-bubble{max-width:min(82%,760px);background:#f7f9fb;border:1px solid #e3e8ed;border-radius:14px;padding:12px 14px;box-shadow:0 2px 7px rgba(23,33,43,.03)}.service-block .message-bubble{background:var(--orange-soft);border-color:#ffe0ca}.message-head{display:flex;justify-content:space-between;gap:15px;margin-bottom:6px;font-size:12px}.message-head span{color:var(--muted);font-size:10px}.message-text{font-size:14px;line-height:1.52;white-space:pre-wrap}.message-meta-chip{display:inline-block;margin-top:8px;background:#fff;border:1px solid #dde5eb;border-radius:999px;padding:4px 7px;color:#596773;font-size:10px;font-weight:700}.message-attachments{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.message-attachment{display:grid;grid-template-columns:28px minmax(0,1fr) 20px;align-items:center;gap:8px;min-width:220px;max-width:100%;padding:8px 9px;border-radius:10px;border:1px solid #dce4ea;background:rgba(255,255,255,.75);text-decoration:none;color:var(--ink)}.message-attachment:hover{border-color:#adc3d4}.message-attachment b{display:block;font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.message-attachment small{display:block;color:var(--muted);font-size:10px;margin-top:2px}.file-icon{width:26px;height:26px;display:grid;place-items:center;border-radius:8px;background:#edf2f6;color:var(--blue);font-size:14px}.download-mark{font-size:16px;color:var(--blue);text-align:center}.reply-box{margin-top:20px;padding-top:14px;border-top:1px solid #e8edf1}.composer-row{display:grid;grid-template-columns:44px 1fr 44px;gap:8px;align-items:end}.composer-row textarea{min-height:46px;max-height:150px;resize:vertical;margin:0}.attach-button,.send-button{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;cursor:pointer;margin:0;font-size:23px;font-weight:500}.attach-button{border:1px solid #d4dce3;background:#f5f7f9;color:#596672}.send-button{border:0;background:var(--orange);color:#fff}.send-button:disabled{opacity:.55}.composer-help{font-size:10px;color:var(--muted);margin:6px 53px 0}.selected-files{display:flex;flex-wrap:wrap;gap:5px;margin:8px 53px 0;font-size:10px;color:#53606f}.selected-files span{background:#eef2f5;border-radius:999px;padding:4px 7px}

/* Success */
.success-card{max-width:620px;margin:38px auto;padding:30px;text-align:center}.check{width:64px;height:64px;border-radius:50%;display:grid;place-items:center;margin:0 auto 12px;background:var(--green-soft);color:var(--green);font-size:34px;font-weight:900}.ticket-number{font-size:27px;font-weight:900;color:var(--orange);margin:8px 0}.success-machine{display:flex;flex-direction:column;gap:5px}.success-actions{display:grid;grid-template-columns:1fr;gap:8px;margin-top:18px}.success-actions .btn{margin:0}

/* Existing setup / QR builder compatibility */
.two-col{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px}.qr-preview-card{text-align:center}.qr-preview{width:min(100%,340px);aspect-ratio:1;object-fit:contain;margin:4px auto 15px;display:block;border:1px solid #edf0f4;border-radius:12px}.url-box{font-family:Consolas,monospace;text-align:left;word-break:break-all;background:#f6f8fb;border:1px solid #e1e6ee;border-radius:10px;padding:12px;font-size:12px;line-height:1.5}.info-card{background:var(--blue-soft);border:1px solid #d3e4f3;border-radius:14px;padding:15px 17px;color:#294e7a}.toprow,.machine-row{display:flex;justify-content:space-between;align-items:center;gap:14px}.machine-row{padding:14px 0;border-bottom:1px solid #edf0f4}.machine-row:last-child{border:0}.badge{background:var(--orange-soft);color:var(--orange-dark);padding:4px 8px;border-radius:999px;font-size:11px;font-weight:800}.recipe-chip{display:inline-flex;align-items:center;gap:10px;background:var(--blue-soft);border:1px solid #d7e5f8;border-radius:12px;padding:9px 12px;margin-top:14px}.recipe-chip span{font-size:12px;color:#5b6b7f}.recipe-chip b{font-size:18px;color:var(--blue)}

.wrike-visibility-note{margin-top:12px;padding:12px 13px;border:1px solid #f0d3b9;background:#fff8f1;border-radius:12px;color:#6e4a28}.wrike-visibility-note b,.wrike-visibility-note span{display:block}.wrike-visibility-note b{font-size:12px;margin-bottom:4px}.wrike-visibility-note span{font-size:11px;line-height:1.4}.wrike-visibility-note code{font-size:13px;font-weight:900;background:#fff;border:1px solid #ead1bb;border-radius:5px;padding:0 5px;color:var(--orange-dark)}

.mobile-bottom-nav{display:none}
@media(max-width:960px){
  .admin-machine-grid{grid-template-columns:1fr}.ticket-table-head,.ticket-table-row{grid-template-columns:135px 150px 1fr 130px}.ticket-table-head span:last-child,.ticket-table-row span:last-child{display:none}.machine-profile-card{grid-template-columns:250px 1fr}.ticket-layout{grid-template-columns:1fr}.ticket-sidebar{position:static;display:grid;grid-template-columns:1fr auto;gap:12px}.ticket-sidebar>.btn{align-self:start;width:auto}.machine-context-card{margin-bottom:0}
}
@media(max-width:700px){
  :root{--header-h:56px}.app-header{height:var(--header-h)}.header-inner{padding:0 14px}.brand-logo{height:22px}.desktop-nav{display:none}.mobile-menu{display:block}
  .app-main,body.page-admin .app-main,body.page-machine .app-main,body.page-ticket .app-main{padding:14px 12px 88px;max-width:none}.context-sticky{top:var(--header-h);margin:-14px -12px 15px}.context-inner{padding:9px 12px;min-height:43px;gap:8px}.context-kind{font-size:11px}.context-inner strong{font-size:13px;padding-left:8px}.context-client{display:none}.context-status{font-size:9px;padding:4px 7px}
  h1{font-size:31px}.card{padding:15px;border-radius:15px;margin:12px 0}.page-intro{align-items:flex-start;flex-direction:column}.stats-grid{grid-template-columns:repeat(3,1fr);gap:7px}.stat-card{padding:12px}.stat-card b{font-size:23px}.stat-card small{display:none}.admin-machine-meta{grid-template-columns:1fr 1fr}.admin-machine-meta span:last-child{grid-column:1/-1}.card-actions{flex-direction:column}.desktop-ticket-table{display:none}.mobile-ticket-list{display:flex;flex-direction:column;gap:8px;margin-top:10px}.ticket-list-card{display:block;border:1px solid var(--line);border-radius:12px;padding:11px;text-decoration:none}.ticket-list-card>div{display:flex;justify-content:space-between;gap:8px}.ticket-list-card strong{display:block;font-size:13px;margin:5px 0}.ticket-list-card small{color:var(--muted);font-size:10px}
  .machine-hero{align-items:flex-start}.machine-heading h1{font-size:36px}.machine-subtitle{font-size:12px}.hero-action{display:none}.recipe-banner{width:100%;justify-content:space-between}.machine-profile-card{grid-template-columns:1fr;gap:12px}.machine-avatar.large{min-height:190px;max-height:280px}.machine-facts{grid-template-columns:1fr 1fr}.fact-card{padding:11px}.fact-card b{font-size:12px}.fact-icon{width:27px;height:27px}.edit-panel{grid-column:1}.form-grid.two{grid-template-columns:1fr}.create-ticket-panel{scroll-margin-top:110px}.create-ticket-panel>summary{padding:14px}.create-ticket-panel>summary strong{font-size:16px}.create-ticket-body{padding:2px 14px 15px}.recent-ticket{gap:9px}.recent-ticket-main strong{font-size:13px}.recent-ticket-main small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.status-pill{font-size:8px;padding:3px 6px}
  .ticket-id-row h1{font-size:29px}.ticket-title-row h2{font-size:20px}.ticket-title-row{gap:6px}.title-source{font-size:10px}.status-progress{padding:13px 8px}.progress-top{padding:0 5px}.progress-step{min-width:68px;font-size:7px}.progress-step.extra{min-width:88px}.progress-step i{width:22px;height:22px;font-size:9px}.progress-line{min-width:12px;margin:10px -10px 0}.ticket-layout{display:block}.ticket-sidebar{display:block}.machine-context-card{margin-top:12px}.ticket-sidebar>.btn{width:100%}.conversation-title{align-items:center}.conversation-title h2{font-size:19px}.sync-state{font-size:9px}.message-block{gap:7px;margin:12px 0}.message-avatar{width:32px;height:32px;font-size:10px}.message-bubble{max-width:calc(100% - 39px);padding:10px 11px}.message-head{font-size:10px}.message-head span{font-size:9px}.message-text{font-size:13px}.message-attachments{display:grid;grid-template-columns:1fr}.message-attachment{min-width:0;width:100%}.composer-row{grid-template-columns:42px 1fr 42px;gap:6px}.attach-button,.send-button{width:42px;height:42px}.composer-help,.selected-files{margin-left:48px;margin-right:48px}.detail-list>div{padding:8px 0}
  .two-col{grid-template-columns:1fr}.toprow{flex-direction:column;align-items:flex-start}.actions.wrap-actions{flex-direction:row}.success-card{margin:15px auto;padding:20px}
  .mobile-bottom-nav{display:grid;position:fixed;z-index:90;bottom:0;left:0;right:0;grid-template-columns:repeat(3,1fr);background:rgba(255,255,255,.97);backdrop-filter:blur(10px);border-top:1px solid #dbe2e8;padding:6px max(8px,env(safe-area-inset-right)) calc(6px + env(safe-area-inset-bottom)) max(8px,env(safe-area-inset-left));box-shadow:0 -6px 22px rgba(23,33,43,.08)}.mobile-nav-item{text-decoration:none;color:#68737e;display:flex;flex-direction:column;align-items:center;gap:2px;font-size:18px;min-width:0}.mobile-nav-item small{font-size:9px;font-weight:750;max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.main-mobile-action{color:var(--orange)}.main-mobile-action span{width:34px;height:28px;border-radius:999px;background:var(--orange);color:#fff;display:grid;place-items:center;line-height:1}
}
@media(max-width:390px){
  .stats-grid{grid-template-columns:1fr 1fr}.stats-grid .stat-card:last-child{grid-column:1/-1}.machine-facts{grid-template-columns:1fr}.progress-step{min-width:66px}.progress-step.extra{min-width:84px}.progress-step span{font-size:6.5px}.progress-line{margin-left:-9px;margin-right:-9px}.ticket-id-row h1{font-size:26px}.context-inner strong{max-width:145px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
}


/* v0.7.2 — admin access + company-first panel */
.nav-inline-form{margin:0}.nav-button-link,.menu-logout{border:0;background:transparent;color:inherit;font:inherit;font-weight:700;cursor:pointer}
.nav-button-link{padding:9px 12px;border-radius:9px;color:#d8e0e6}.nav-button-link:hover{background:#ffffff12;color:#fff}
.mobile-menu-panel form{margin:0}.menu-logout{display:block;width:100%;padding:12px;text-align:left;border-radius:8px;color:#a62c2c}.menu-logout:hover{background:#fff0f0}
.public-access-label{font-size:12px;color:#b9c8d3;border:1px solid #ffffff1f;background:#ffffff0c;padding:7px 10px;border-radius:999px;white-space:nowrap}

.login-shell{min-height:calc(100vh - var(--header-h) - 80px);display:grid;place-items:center;padding:25px 0}.login-card{width:min(100%,480px);padding:30px}.login-card h1{font-size:32px}.login-card .btn{margin-top:18px}.login-brand-mark{display:flex;align-items:center;margin-bottom:22px}.login-brand-mark .brand-logo{height:31px;max-width:100%}

.company-directory{padding:24px}.company-search{display:flex;align-items:center;gap:9px;max-width:520px;margin:18px 0 8px;border:1px solid #cbd5df;border-radius:12px;background:#fff;padding:0 12px}.company-search span{font-size:23px;color:#7a8793}.company-search input{border:0;box-shadow:none;padding-left:0}.company-search input:focus{box-shadow:none}
.company-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;margin-top:15px}.company-card{display:grid;grid-template-columns:48px 1fr 20px;align-items:center;gap:12px;padding:16px;border:1px solid var(--line);border-radius:15px;background:#fff;text-decoration:none;box-shadow:0 2px 7px rgba(23,33,43,.03);transition:.15s}.company-card:hover{transform:translateY(-1px);border-color:#b9cbd9;box-shadow:var(--shadow-sm)}.company-card[hidden]{display:none}.company-card-icon{width:48px;height:48px;border-radius:13px;background:linear-gradient(145deg,var(--teal-dark),var(--teal));color:#fff;display:grid;place-items:center;font-size:20px;font-weight:900}.company-card-main{min-width:0}.company-card h3{margin:0 0 8px;font-size:18px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.company-stats{display:flex;gap:18px}.company-stats span{display:flex;align-items:baseline;gap:4px}.company-stats b{font-size:15px}.company-stats small,.company-last{font-size:10px;color:var(--muted)}.company-last{display:block;margin-top:7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.stat-company-name{font-size:18px!important;line-height:1.1!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.company-stats-top{grid-template-columns:1fr 1fr 1.5fr}

@media(max-width:960px){
  .company-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:700px){
  .public-access-label{font-size:10px;padding:6px 8px;max-width:150px;overflow:hidden;text-overflow:ellipsis}
  .login-shell{min-height:auto;padding:10px 0}.login-card{padding:20px}.login-card h1{font-size:28px}
  .company-directory{padding:15px}.company-grid{grid-template-columns:1fr;gap:9px}.company-card{padding:13px}.company-card-icon{width:42px;height:42px;border-radius:11px}.company-card h3{font-size:16px;margin-bottom:6px}
  .company-stats-top{grid-template-columns:1fr 1fr}.company-stats-top .stat-card:last-child{grid-column:1/-1}
}

/* v0.7.4 — bezpieczna rejestracja QR i czytelniejsza nawigacja maszyny */
.field-with-button{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:stretch}.field-with-button .btn{white-space:nowrap}
.qr-state{display:flex;flex-direction:column;gap:4px;border-radius:12px;padding:12px 14px;margin:2px 0 13px;text-align:left}.qr-state b{font-size:14px}.qr-state span{font-size:13px;line-height:1.4}.qr-state small{font-size:11px;line-height:1.4;opacity:.9}.qr-state-new{background:var(--green-soft);border:1px solid #cdebd7;color:#176b37}.qr-state-existing{background:var(--blue-soft);border:1px solid #d3e4f3;color:#294e7a}.qr-state-error{background:var(--red-soft);border:1px solid #f0cccc;color:#951f1f}.qr-empty{min-height:300px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:25px;color:var(--muted);background:#f7f9fb;border:1px dashed #d9e0e7;border-radius:14px;text-align:center}.qr-empty b{color:var(--ink)}
.registration-success{font-size:14px;line-height:1.45}.machine-page-actions{display:flex;gap:9px;min-width:300px;justify-content:flex-end}.machine-page-actions .btn{min-width:145px}.qr-error-message{line-height:1.5}.error-icon{width:52px;height:52px;border-radius:999px;background:var(--red-soft);color:#a22626;display:grid;place-items:center;font-size:30px;font-weight:900;margin:0 auto 12px}
@media(max-width:760px){.field-with-button{grid-template-columns:1fr auto}.field-with-button .btn{padding-left:12px;padding-right:12px}.machine-hero{flex-direction:column}.machine-page-actions{display:grid;grid-template-columns:1fr 1fr;width:100%;min-width:0;justify-content:stretch}.machine-page-actions .btn{min-width:0}.qr-empty{min-height:220px}.registration-success{margin-bottom:10px}}


/* v0.8 — konfiguracja AI */
.ai-config-card h2 { margin-top: 0; }
.setup-actions { display:flex; gap:10px; flex-wrap:wrap; margin-top:14px; }
.setup-heading{margin-bottom:16px}.setup-heading h1{margin:5px 0 4px}.setup-card{padding:24px}.setup-card-heading{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:8px}.setup-card-heading>div{display:flex;align-items:center;gap:10px}.setup-card-heading h2{margin:0}.setup-step{display:grid;place-items:center;min-width:30px;height:30px;padding:0 7px;border-radius:9px;background:#e9f6f7;color:var(--teal-dark);font-size:12px;font-weight:900}.setup-status{padding:6px 9px;border-radius:999px;background:#eef1f4;color:#66717c;font-size:11px;font-weight:800}.setup-status.is-ready{background:#e8f7ee;color:#08783d}.field-help{margin:6px 0 2px;color:var(--muted);font-size:12px}.label-optional{font-weight:500;color:var(--muted)}.setup-card form>.btn{margin-top:14px}
.check-row { display:flex; align-items:center; gap:10px; margin-top:14px; font-weight:700; }
.check-row input { width:auto; min-width:18px; min-height:18px; }
.btn-secondary { background:#eef2f5; color:#182532; border:1px solid #d7dfe6; }
\n\n/* v0.9 — AI: podobne zgłoszenia, podgląd i historia wystąpień */\n.ai-check-hint{margin-top:9px;color:var(--muted);font-size:11px;line-height:1.45;text-align:center}\n.similar-review{margin-top:16px;border:1px solid #dce4ea;border-radius:16px;background:#f8fafb;padding:16px}\n.similar-loading{display:flex;align-items:center;gap:12px;padding:15px;border-radius:12px;background:#fff;border:1px solid #e5eaf0}\n.similar-loading small{display:block;color:var(--muted);margin-top:3px}\n.ai-spinner{width:25px;height:25px;border:3px solid #d9e2e8;border-top-color:var(--orange);border-radius:50%;animation:ai-spin .85s linear infinite;flex:0 0 auto}\n@keyframes ai-spin{to{transform:rotate(360deg)}}\n.similar-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:5px}\n.similar-head h3{margin:2px 0 0;font-size:20px}\n.mini-link,.preview-back{border:0;background:transparent;color:var(--teal);font-weight:800;cursor:pointer;padding:5px}\n.similar-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:13px 0}\n.similar-card{background:#fff;border:1px solid #e0e6eb;border-radius:14px;padding:13px;box-shadow:0 4px 14px rgba(23,37,50,.05)}\n.similar-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.similar-card-top>div{min-width:0}\n.similar-card-top b{display:block;font-size:12px;color:var(--muted);margin-bottom:4px}.similar-card-top strong{display:block;font-size:15px;line-height:1.25}\n.similar-score{flex:0 0 auto;background:#fff0e5;color:#c95c0a;font-size:11px;font-weight:900;border-radius:999px;padding:5px 8px}\n.similar-meta{display:flex;align-items:center;gap:8px;flex-wrap:wrap;color:var(--muted);font-size:10px;margin:9px 0}\n.similar-card p{font-size:12px;line-height:1.4;color:#4e5963;min-height:34px}\n.similar-preview-card{background:#fff;border:1px solid #e0e6eb;border-radius:14px;padding:15px}\n.preview-original{margin:13px 0;padding:12px;background:#f5f7f9;border-radius:11px}.preview-original small{font-weight:850;color:var(--muted)}.preview-original p{margin:6px 0 0;line-height:1.45}\n.preview-thread{margin:14px 0}.preview-thread h4{margin:0 0 8px}\n.preview-message{border-left:3px solid var(--teal);background:#f7fbfb;border-radius:9px;padding:9px 10px;margin:7px 0;font-size:11px}\n.preview-message.service{border-left-color:var(--orange);background:#fff8f3}.preview-message b,.preview-message small{display:inline-block}.preview-message small{float:right;color:var(--muted)}.preview-message p{clear:both;margin:5px 0 0;line-height:1.4}\n.preview-actions{margin-top:14px}.related-ticket-note{margin-top:7px;font-size:11px;color:#5d6871}.related-ticket-note a{font-weight:850;color:var(--teal)}\n.occurrence-card{margin-top:12px}.occurrence-card h3{margin:2px 0 0;font-size:15px}.occurrence-list{display:flex;flex-direction:column;gap:8px;margin-top:9px}\n.occurrence-item{border:1px solid #e6ebef;border-radius:11px;padding:10px;background:#fbfcfd}.occurrence-head{display:flex;justify-content:space-between;gap:8px;font-size:10px}.occurrence-head span{color:var(--muted)}\n.occurrence-recipe{font-size:10px;color:var(--teal);margin-top:5px}.occurrence-item p{font-size:11px;line-height:1.4;margin:6px 0 0}.info-box{padding:12px;border:1px solid #cfe0ea;background:#f4f9fc;border-radius:11px;margin-top:10px}\n@media(max-width:900px){.similar-list{grid-template-columns:1fr}}\n@media(max-width:600px){.similar-review{padding:12px;margin-left:-2px;margin-right:-2px}.similar-head h3{font-size:17px}.similar-card{padding:11px}.similar-card-top strong{font-size:14px}.similar-card p{min-height:0}.preview-message small{float:none;display:block;margin-top:2px}}\n

/* v0.9.1 — czytelniejsza weryfikacja podobnych zgłoszeń.
   Wyłącznie UI: bez zmian AI, Wrike, tras i bazy. */
.similar-review{
  margin-top:20px;border:1px solid #d6e0e7;border-radius:18px;
  background:linear-gradient(180deg,#f8fafb 0%,#f4f7f9 100%);
  padding:20px;box-shadow:inset 0 1px 0 #fff;
}
.similar-head{align-items:center;margin-bottom:12px;padding-bottom:13px;border-bottom:1px solid #e1e7eb}
.similar-head h3{margin:4px 0 0;font-size:22px;line-height:1.2;color:#172532}
.similar-edit-btn{
  border:1px solid #cfd9e0;background:#fff;color:#40505c;border-radius:9px;
  padding:9px 12px;font-weight:800;font-size:12px;cursor:pointer;white-space:nowrap;
}
.similar-edit-btn:hover{border-color:var(--teal);color:var(--teal)}
.similar-explainer{
  display:flex;align-items:flex-start;gap:11px;background:#edf8f8;border:1px solid #cce6e5;
  border-radius:12px;padding:12px 14px;margin-bottom:16px;
}
.similar-explainer.warning{background:#fff6ee;border-color:#f2d4bd}
.similar-explainer-icon{
  display:flex;align-items:center;justify-content:center;width:31px;height:31px;flex:0 0 31px;
  border-radius:9px;background:var(--teal);color:#fff;font-size:11px;font-weight:950;
}
.similar-explainer.warning .similar-explainer-icon{background:var(--orange)}
.similar-explainer p{margin:1px 0 0;color:#394954;font-size:12px;line-height:1.5}

.similar-list{
  display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));
  gap:14px;margin:0 0 17px;
}
.similar-card{
  position:relative;display:flex;min-width:0;background:#fff;border:1px solid #dce4ea;
  border-radius:16px;padding:0;overflow:hidden;box-shadow:0 6px 20px rgba(23,37,50,.07);
}
.similar-card:hover{border-color:#b9ccd8;box-shadow:0 8px 24px rgba(23,37,50,.10)}
.similar-rank{
  display:flex;align-items:center;justify-content:center;width:38px;flex:0 0 38px;
  background:#f1f5f7;border-right:1px solid #e0e6eb;color:#70808b;font-size:14px;font-weight:950;
}
.similar-card-body{min-width:0;width:100%;padding:15px}
.similar-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}
.similar-ticket-heading{min-width:0}
.similar-ticket-no{display:block;color:var(--teal);font-size:12px;font-weight:950;margin-bottom:4px}
.similar-ticket-heading strong{display:block;color:#172532;font-size:16px;line-height:1.3}
.similar-score-wrap{flex:0 0 auto;text-align:right}
.similar-score-label{display:block;color:#8a969e;font-size:8px;font-weight:900;letter-spacing:.6px;margin-bottom:3px}
.similar-score{
  display:inline-flex;align-items:center;justify-content:center;min-width:52px;background:#fff0e5;
  border:1px solid #ffd6b8;color:#c95907;font-size:15px;font-weight:950;border-radius:999px;padding:5px 9px;
}
.similar-facts{display:grid;grid-template-columns:minmax(110px,.65fr) minmax(0,1.35fr);gap:8px;margin:13px 0}
.similar-fact{background:#f7f9fa;border:1px solid #e8edf0;border-radius:10px;padding:8px 9px;min-width:0}
.similar-fact>span{
  display:block;color:#84919a;font-size:9px;font-weight:850;text-transform:uppercase;
  letter-spacing:.35px;margin-bottom:4px;
}
.similar-fact>b:not(.status-pill){
  display:block;color:#283842;font-size:11px;line-height:1.3;overflow-wrap:anywhere;
}
.similar-reason{
  border-left:3px solid var(--orange);background:#fff8f3;border-radius:0 9px 9px 0;
  padding:9px 11px;margin:0 0 12px;
}
.similar-reason>span{display:block;color:#ad5b20;font-size:9px;font-weight:950;text-transform:uppercase;letter-spacing:.35px}
.similar-reason p{margin:5px 0 0;min-height:0;color:#4d555b;font-size:11px;line-height:1.45}
.similar-preview-btn{
  width:100%;display:grid;grid-template-columns:24px 1fr 24px;align-items:center;gap:6px;
  border:1px solid #cbd8df;background:#fff;color:#243640;border-radius:10px;padding:10px 11px;
  cursor:pointer;text-align:left;
}
.similar-preview-btn:hover{border-color:var(--teal);background:#f4fbfb}
.similar-preview-btn b{text-align:left;font-size:12px}.similar-arrow{text-align:right;color:var(--teal);font-size:17px;font-weight:900}
.similar-new-ticket-zone{
  display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:4px;
  padding-top:16px;border-top:1px dashed #ccd7de;
}
.similar-new-ticket-zone>div{min-width:0}
.similar-new-ticket-zone b{display:block;font-size:13px;color:#263741}
.similar-new-ticket-zone span{display:block;margin-top:3px;color:#78858e;font-size:10px;line-height:1.4}
.similar-new-btn{width:auto;min-width:210px;flex:0 0 auto;padding-left:16px;padding-right:16px}

/* Podgląd podobnego zgłoszenia */
.preview-back{
  display:inline-flex;align-items:center;border:1px solid #d4dde3;background:#fff;border-radius:9px;
  padding:8px 11px;margin-bottom:12px;color:#31505f;font-size:11px;
}
.preview-back:hover{border-color:var(--teal);color:var(--teal)}
.similar-preview-card{
  background:#fff;border:1px solid #dce4ea;border-radius:16px;padding:0;overflow:hidden;
  box-shadow:0 6px 20px rgba(23,37,50,.06);
}
.preview-ticket-header{
  display:flex;align-items:flex-start;justify-content:space-between;gap:14px;padding:16px 17px;
  background:linear-gradient(180deg,#fff 0%,#fafcfd 100%);border-bottom:1px solid #e3e9ed;
}
.preview-ticket-header>div{min-width:0}
.preview-ticket-label,.preview-section-label{display:block;color:#8a969e;font-size:9px;font-weight:950;letter-spacing:.6px}
.preview-ticket-header b{display:block;margin-top:5px;color:var(--teal);font-size:12px}
.preview-ticket-header h3{margin:4px 0 0;color:#172532;font-size:19px;line-height:1.25}
.preview-status{flex:0 0 auto;margin-top:16px}
.preview-facts{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:13px 17px 0}
.preview-facts>div{background:#f6f8f9;border:1px solid #e5eaed;border-radius:10px;padding:9px 10px}
.preview-facts span{display:block;color:#8a969e;font-size:9px;font-weight:850;text-transform:uppercase}
.preview-facts b{display:block;margin-top:4px;font-size:11px;line-height:1.35;overflow-wrap:anywhere}
.preview-original{margin:12px 17px;padding:12px 13px;background:#f4f8fa;border:1px solid #dfe8ed;border-radius:11px}
.preview-original p{font-size:12px;line-height:1.5;color:#34434c}
.preview-thread{margin:0;padding:2px 17px 14px}
.preview-thread-title{
  display:flex;align-items:baseline;justify-content:space-between;gap:10px;padding:9px 0 7px;
  border-top:1px solid #e6ebee;
}
.preview-thread-title span{font-size:9px;font-weight:950;letter-spacing:.5px;color:#65747e}
.preview-thread-title small{font-size:9px;color:#96a1a8}
.preview-message{margin:7px 0;padding:10px 11px;font-size:11px;border-left-width:4px}
.preview-decision{padding:14px 17px 17px;background:#fbfcfd;border-top:1px solid #e4eaed}
.preview-decision .preview-section-label{margin-bottom:8px}.preview-actions{margin-top:0}
.preview-actions .btn{min-height:44px;font-size:12px}

@media(max-width:760px){
  .similar-review{padding:13px;border-radius:14px}
  .similar-head{align-items:flex-start}.similar-head h3{font-size:18px}
  .similar-edit-btn{padding:7px 9px;font-size:10px}
  .similar-list{grid-template-columns:1fr;gap:11px}
  .similar-rank{width:32px;flex-basis:32px}.similar-card-body{padding:12px}
  .similar-ticket-heading strong{font-size:14px}.similar-score-label{display:none}
  .similar-score{font-size:13px;min-width:47px}
  .similar-facts{grid-template-columns:1fr 1.35fr}
  .similar-new-ticket-zone{display:block}.similar-new-btn{width:100%;margin-top:11px}
  .preview-ticket-header{padding:13px}.preview-ticket-header h3{font-size:16px}
  .preview-status{margin-top:12px}.preview-facts{grid-template-columns:1fr;padding:10px 13px 0}
  .preview-original{margin:10px 13px}.preview-thread{padding:0 13px 11px}
  .preview-thread-title{display:block}.preview-thread-title small{display:block;margin-top:3px}
  .preview-decision{padding:12px 13px 14px}
}
.reporter-identity{display:flex;align-items:center;gap:.65rem;margin:.35rem 0 1rem;padding:.8rem 1rem;border:1px solid #cfe1e6;border-radius:12px;background:#f3fafb}.reporter-identity span{color:#5b6b78;font-size:.85rem}.reporter-identity strong{color:#17212b}